At 36ji, your privacy matters as much as your gameplay experience. This Privacy Policy explains exactly what personal data we collect from Filipino players, why we collect it, how we use and protect it, and what rights you have over your own information. Please read this carefully before using the 36ji platform.
This Privacy Policy ("Policy") describes how 36ji Casino ("36ji," "we," "us," or "our") collects, uses, stores, and protects the personal information of users ("you," "Player") who access or use the 36ji online gaming platform at 36ji.vip ("the Platform").
36ji is committed to protecting the privacy and personal data of all Filipino players in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC). We take our obligations as a personal information controller seriously and have implemented appropriate technical and organizational measures to safeguard your data.
This Policy should be read together with our Terms & Conditions and Responsible Gaming Policy, which are incorporated by reference.
36ji Casino is the personal information controller responsible for your personal data collected through the 36ji platform. For all privacy-related enquiries, requests, or complaints, you may contact our Data Protection Officer (DPO) using the contact details provided in Section 15 of this Policy.
As the data controller, 36ji determines the purposes and means of processing your personal data and is accountable for ensuring that such processing complies with applicable Philippine data privacy laws and regulations.
36ji collects the following categories of personal data from players:
36ji collects your personal data through the following means:
36ji uses your personal data for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating and managing your 36ji account, verifying your identity, and maintaining your account security. |
| Age Verification | Confirming that you meet the 21+ age requirement under Philippine law before allowing access to real-money gaming. |
| Payment Processing | Processing deposits and withdrawals in Philippine Peso via GCash, PayMaya, and Philippine bank transfers. |
| Legal & Regulatory Compliance | Complying with KYC, anti-money laundering (AML), and other legal obligations applicable to online gaming operators in the Philippines. |
| Fraud Prevention | Detecting, investigating, and preventing fraudulent activity, bonus abuse, money laundering, and other prohibited conduct. |
| Customer Support | Responding to your enquiries, resolving complaints, and providing technical assistance. |
| Responsible Gaming | Monitoring gameplay patterns to identify problem gambling behaviour and administering responsible gaming tools such as deposit limits and self-exclusion. |
| Personalisation | Tailoring your 36ji experience, including relevant game recommendations and promotional offers based on your activity. |
| Marketing | Sending you promotional communications about 36ji bonuses, new games, and special offers — only where you have provided consent or where permitted by law. You may opt out at any time. |
| Platform Improvement | Analysing aggregated usage data to improve the 36ji platform, fix technical issues, and develop new features. |
Under the Data Privacy Act of 2012, 36ji processes your personal data on the following legal bases:
36ji does not sell your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:
36ji retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:
Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymised in accordance with 36ji's data disposal procedures.
36ji implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 36ji will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012 and NPC regulations.
36ji uses cookies and similar tracking technologies on the platform to enhance your experience, maintain session security, and analyse platform usage. The following types of cookies are used:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 36ji platform. For more information on managing cookies, refer to your browser's help documentation.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 36ji:
To exercise any of these rights, please contact our Data Protection Officer using the details in Section 15. We will respond to all verified requests within thirty (30) days, as required by the Data Privacy Act of 2012.
If you are a parent or guardian and believe that a minor has registered a 36ji account or provided personal data to us, please contact our support team immediately so we can take prompt corrective action.
Some of 36ji's service providers and technology partners may be located outside the Philippines. Where personal data is transferred to recipients in other countries, 36ji ensures that appropriate safeguards are in place to protect your data in accordance with the Data Privacy Act of 2012, including contractual data protection clauses and ensuring that recipient countries provide an adequate level of data protection.
By using the 36ji platform, you acknowledge and consent to the transfer of your personal data to countries outside the Philippines where necessary for the provision of our services, subject to the safeguards described above.
36ji reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. When material changes are made, we will notify registered players via the contact details associated with their 36ji account and/or by posting a prominent notice on the platform.
The date of the most recent revision is displayed at the top of this page. We encourage you to review this Policy periodically. Your continued use of the 36ji platform following notification of any changes constitutes your acceptance of the revised Policy.
For any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact the 36ji Data Protection Officer:
If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
Six key commitments 36ji makes to every Filipino player regarding their personal data and privacy.
36ji processes all player data in full compliance with the Philippine Data Privacy Act of 2012 (RA 10173) and NPC regulations, giving you strong legal protections over your personal information.
All data transmitted between your device and the 36ji platform is protected by TLS/SSL encryption. Sensitive data at rest — including passwords and financial details — is encrypted using industry-standard protocols.
Access, correct, delete, or port your 36ji data at any time. Our dedicated Data Protection Officer responds to all verified privacy requests within 30 days, as required by Philippine law.
36ji never sells your personal data to third parties. Data is shared only with trusted service providers who are contractually bound to protect it and use it solely to deliver services to 36ji.
36ji is transparent about the cookies used on the platform. Marketing cookies are only set with your explicit consent, and you can manage your cookie preferences through your browser settings at any time.
36ji retains your data only as long as legally required or operationally necessary. Once retention periods expire, data is securely deleted or anonymised — no indefinite storage of your personal information.
Your data is protected, your privacy is respected, and your gameplay is secure. Join thousands of Filipino players who trust 36ji for live casino, slots, bingo, and more — all in Philippine Peso. Must be 21+ to play.
21+ only. Gambling is addictive. Know when to stop. Play responsibly.